Tuesday, March 12, 2013

Gordon Ramsay

My first encounter with Chef Ramsay was his show Hell’s Kitchen, and frankly, I wasn’t impressed.  Part of it is that I was sick of game shows, and really, reality television is just a game show with drama and injected with steroids.  The rest is that Ramsay came off as just a foul-mouthed creep and despite his being a world-renowned chef, I didn’t get why any of the contestants were trying so hard to work for him.  The only person I would want as my boss even less was Donald Trump.

A few years later, Masterchef comes out and my mom and sisters talked me into watching it.  I liked it.  Ramsay was not the only judge and he really didn’t yell all that much.  In fact, he was quite pleasant.  That, and when they got into the final twelve, I started seeing that these judges were doing more than seeing who could reach the top.  Two of the home cooks who didn’t make it were offered jobs at two of the judges’ restaurants, Ramsay being one of them.  And he even gave his phone number to another of the home cooks to keep in touch and for mentoring purposes.  These small gifts put this above most other game shows; it wasn’t just about the money or prestige, but the contestants, even the failed ones could still be given opportunities to make more out of their lives than the currently had.
But where I became a fan of Gordon Ramsay was his documentary show, Kitchen Nightmares.  With a title like that, I expected this to be another train wreck like Hell’s Kitchen, as the commercials I saw included him yelling, cussing, and getting in peoples’ faces and seeing disgusting nightmares happen in restaurants that should be shut down.
The commercials were deceptive, because this is the best show on television since Extreme Makeover: Home Edition went off the air.  Extreme Makeover was the best thing television did in the last decade; certainly, it was the most inspiring.  The team would find a family whose home was trash either because of time, economic misfortune, or natural disaster, send that family on a paid vacation, tear down the house and build them a new one in one week.  Isn’t that astounding?  The Home Makeover team would build entire homes, gorgeous homes, in one week, and they did it two hundred times, and on their final episode, they built seven houses in one week’s time.
That is an incredible mission these people volunteered for.  I mean, roughly 200 weeks is little less than four years of their life invested in just that labor.  Considering that this show ran nine years, that was nearly half of their lives dedicated to that, time spent away from their families so that they could give such a wonderful gift to other families in need.  I was really sad that it had to end.
Gordon Ramsay has picked up that baton in a sense.  Instead of fixing homes, he is fixing businesses, but this is nearly as important as the place you live.  Many restaurants are family owned and run and in so many cases, if the restaurants fail, that’s their livelihood.  If they lose, they’re on the streets.
And Kitchen Nightmares focuses on the hopeless cases.  Each episode, Ramsay devotes three days to see what’s happening at the restaurants, identify the problems, give the restaurant a makeover and new menu, provide training as needed, and puts the ball back in their court so that when the restaurant’s succeed, it’s not Ramsay’s success, it’s their victory.
He does get in peoples’ face a lot, but in every case, they have deserved it.  Many are in denial about how bad things really are and part of Ramsay’s function is to wake the owners up and take responsibility.  Occasionally, there are marital, parental, and family problems, and he will take time to tackle those issues before even trying to get the restaurant moving forward.  In fact, these always get top priority since no success in their business will accommodate for failure in their homes.
Some of my favorite episodes are when he goes back to revisit restaurants he’d helped prior and see how they’re doing.  And I’m pleased to see that most of them are still on track since his coming in to give them a hand.
Which brings me to his latest television project, Hotel Hell.  It’s the same premise as Kitchen Nightmares, only he spends an entire week staying in a hotel, and he goes over every aspect of the hotels, from reception to the cleaning standards, the restaurant and bars, and community outreach.
What astounds me is how much he has to push the owners to wake up to their problems.  And some of them are maddening.  The first episode, the owners were constantly not writing the checks to their staff on time.  One of their staff waited five weeks once for a check and she made less money than I make in a week as a part-time bookseller.  That blew me away because I know I don’t work a tenth as hard or put in nearly as many hours as they do.  That was infuriating.
That’s where I gained a whole lot of respect for Ramsay.  He understands so much the value of the people who work for you and he will go down to their level and treat them like people of worth.
He’s also incredibly tenacious.  He stays on when most others would quit, because he came to help and giving nothing less than everything he’s got will satisfy.  In the above episode I talked about, he made sure above all else that the employees got paid.
My favorite so far, though, is in the third episode, where one cook in the kitchen is a college kid with horrible health issues (two heart surgeries and two back surgeries) has dreams of becoming a chef and opening up his own bakery.  At the end of the show, Ramsay gives the kid his e-mail address and tells him that he will pay for the young man’s entire college education.  No expectation of being paid back.  “All I want from you is a loaf of bread.  And God help you if you fail your classes.”  That is one of the most generous things I’ve ever seen; it nearly brought me to tears (I have a heart of stone; the fact that my eyes watered is huge.)
I can tell you that these shows proves to me that Ramsay knows what life is all about.  Success in life is not about what you achieve.  It’s about taking the talents, the qualities, the resources, and the time that you have, and use those to better the lives of others and help them succeed.  It’s about paying it forward.  It’s about charity.  I believe he’s among those rare individuals that lives it.  And I’d like to thank his family for being patient with the time he’s sacrificed from them to help others.  It means a lot to the world to let him try and make this a better place to live in.

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